STUDIO PROTOCOL
PRE-REGISTRATION
OF COURSE WE ALWAYS APPRECIATE IT WHEN YOU PREREGISTER FOR CLASSES. THAT WAY TRANSACTIONS ARE HANDLED AHEAD OF TIME AND IT GUARANTEES YOUR SPOT IN CLASS.*
HEALTH
PLEASE DO NOT COME TO CLASS IF YOU ARE FEELING THE SLIGHTEST BIT UNWELL. STAY HOME. REST. AND TAKE CAREE OF YOURSELF.
PERSONAL ITEMS
FOR YOUR SAFETY AND THE SAFETY OF OTHERS PLEASE STORE YOUR BELONGINGS IN THE CUBBIES UPSTAIRS OR DRESSING ROOM LOCKERS. NO BELONGINGS IN THE STUDIOS PLEASE.
CANCELLATION POLICY
At our studio, we aim to provide an exceptional experience for every client. To ensure we can offer consistent availability and fairness to all, we kindly ask that you follow our cancellation guidelines:
Group Classes:
Mat Classes: Please cancel at least 6 hours before the class start time. Equipment Classes: Please cancel at least 12 hours before the class start time.
Private Sessions:
Please cancel at least 24 hours prior to your scheduled session.
Late cancellation & No Shows:
If a cancellation is made outside of these windows, or if you do not attend your scheduled class or session, one class will be deducted from your package or the full session rate will be charged.
We appreciate your cooperation and understanding. These guidelines help us ensure that all clients have the opportunity to book the classes and sessions they need.
If you have any questions about this policy, please feel free to contact us.
